One of the worst and most common mistakes that can be made when it comes to mobile marketing is the lack of respect for individuals privacy. This can be extremely intrusive when dealing with personal mobile devices. For more great tips on what to do and not to do with this type of marketing, read on.
Make your messages relevant. This is the most important aspect of mobile marketing. A text message can be very personal and it interrupts someone no matter what they are in the middle of doing. Avoid re-purposing an e-mail. Your text message should be short and very relevant to the audience whom you are sending them out to.
Be prompt with your messages. This goes along perfectly with being relevant. You can send out an email about something happening, but it doesn’t always translate when you need to send a text message. Don’t be too early or too late with your messages. For example, you can announce a sale minutes before the store opens, versus days.
Offer special discounts or value to your mobile marketing customers. Because mobile followers usually require customers to elect to receive information, make it worthwhile for them to enroll. By offering greater discounts or better offers than those available through your web site or print marketing, you can increase the number of customers enrolled in your mobile program.
Include messaging about standard message costs to any mobile marketing enrollment form. Many consumers now have unlimited messaging plans, but for those paying by the message or with a specific monthly limit, providing this message ensures they know they may see charges related to the messages they elect to receive from your business.
Add QR codes every time you print something. Printable QR codes are in high demand, so put your code on anything you possibly can, even on postcards, fliers, or newspapers. The more people you have that see your code, the more likely you are to gain new customers from the display.
Learn what type of audience you have. If your audience is more technologically sound, you will need to talk to them differently than if they are middle-aged housewives. Pay attention to whom you are targeting, and learn how to speak the same way they do in order to make them feel most welcome.
Get training. Many vendors actually offer training programs on how to safely and properly run a mobile marketing campaign. These people will educate you on everything from how often to send out deals and messages, to the regulations you will need to follow while your program is ongoing. Take advantage of this.
Do not use text abbreviations in your mobile marketing message. While it is acceptable for person to person communication, it looks unprofessional coming from a business. Also avoid using all caps in your message. Your consumers will feel like they are being yelled at. However, it is acceptable to use all caps in your call to action.
To wrap it up, you want to make sure that not only you are getting your message out to the right audience but also doing it in a way that shows respect to your customers. Hopefully this article provided plenty of information to help you with your mobile marketing plan.