Mobile marketing can be very intimidating to someone that has never done it before. It can easily lead to a bit of information overload because of all of the resources available to new marketers. Below are some tips to assist you in getting all of this information organized so that you can start marketing effectively.
Use your message recipient’s real name. People like to feel important and recognized, and adding their real name to any messages you send out will give them those feelings. Making your customer feel like you are personalizing messages to them is a great way to make them feel welcome to your business.
Provide a better value for your mobile customers by creating a dedicated opt-in database option for them. This will allow you to provide your customers with a much better value and a great experience while simultaneously giving you a much bigger bang for your buck. It’s a win-win situation here.
Make sure you’re keeping track of your social media presence as a mobile marketer. If you have a Facebook or Twitter page, you want to monitor what people are thinking of you and how many folks like/dislike you in general. This will allow you to fix some things to better cater to your audience.
When sending out a reminder message in mobile marketing, you should always wait around two or three hours before the event of which you’re reminding people. Sending out those reminders day in advance instead is simply going to cause people to forget about them. Your efforts will be wasted here.
Sending out text messages in mobile marketing is a great idea, but you want to make sure that these messages are not commercial in nature. The messages you send should definitely speak to value and benefit, but they have to be more on the friendly side and not so much on the commercial side.
Mobile platforms that are designed as standalone also need home bases to be successful. Use your mobile presence to increase traffic to your home base and to keep in contact with current customers. It is important to note that your whole business should never revolve around a mobile platform.
Make sure to conduct a usability test before rolling out your mobile marketing campaign to your consumers. Ask friends, family, employees or all of the above to receive your messages, respond and ask for their honest opinion of the experience. This way you will make sure everything works to provide the best experience for your customers.
When building your database for mobile marketing, get legitimate permission from your audience to receive your communication. It may be very tempting to just dump all of those mobile numbers you have accumulated right into a campaign system, but you may not be doing yourself a favor. Mobile marketing is disliked by many people, as it is more intrusive than other forms of advertising. You may drive a decent amount of your user base away by subscribing them without permission.
Hopefully, these tips have provided you with some very valuable information, as well as given you a way to organize all of the thoughts and information you may have already had on mobile marketing. Keeping these tips in mind when you start marketing can help you one day become a very successful mobile marketer.